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East Midlands Airport - All Information on East Midlands Airport (EMA)

East Midlands Airport (EMA) East Midlands Airport (EMA)

East Midlands Airport

Castle Donington, Derby DE74 2SA, United Kingdom
+44 808 169 7032
0808 164 0792 (Lost + Found)
East Midlands Airport - All Information on East Midlands Airport (EMA)

The entire East Midlands region, which includes the counties of Leicestershire, Nottinghamshire, Lincolnshire, Northamptonshire, Rutland, and Derbyshire, is served by East Midlands Airport (EMA). An international airport serving the East Midlands region of England is located close to Castle Donington in northwest Leicestershire, between Loughborough (16 km), Derby (20 km), and Nottingham (23 km); Leicester is (32 km) to the south, and Lincoln is (69 km) to the northeast. Before being transformed into a civilian airport in 1965, the airfield was initially constructed in 1943 as a Royal Air Force station.

The largest British-owned airport operator, Manchester Airports Group (MAG), owns the airport; it is under the control of Greater Manchester's ten metropolitan borough councils, with Manchester City Council holding most of the shares.

Arrivals, Departures and Airlines at East Midlands Airport

Transfer Services at East Midlands Airport

The airport offers many options to make getting to and from the airport stress-free, whether taking the train, car, or coach to Derby City. The travel time to the city is approximately 24 minutes.

With quick and simple access to and from each, East Midlands Airport is close to several cities, including Nottingham, Leicester, and Birmingham. Whether you want to go to East Midlands Airport or from the airport to any neighboring town, we can get you there without stress.

Bus services and car rentals are just two options for getting around the airport. Because these airport-approved rental companies provide the best rates, renting a car at East Midlands Airport is a great idea.

Make a plan and think through your travel options at East Midlands Airport.

Rental Car Service at East Midlands Airport

It is highly suggested that you rent a car to conveniently explore them all. At East Midlands Airport, all car rental companies have offices in the terminal.

Rental businesses are open seven days a week, though the hours may change depending on the operator. The firms offer a wide range of services at excellent value prices, from small cars if you're on a tight budget to family cars and executive cars.

See and compare all rental car companies at East Midlands Airport.

Taxis at East Midlands Airport

Arrow Cars can offer exclusive pick-up and drop-off locations as East Midlands Airport's designated private hire provider.

Drivers can approach you outside the terminal building more conveniently than any other taxi company, simplifying your trip. It has many vehicles to meet your needs, including luxury executive vehicles, minibusses, and estate cars.

You can quickly and easily reserve your airport transfer to or from East Midlands Airport using our app, website, phone number, or, if you'd prefer, by going in person to the Arrow Cars booking desk, which is situated in the arrivals area.

See more information about taxis at East Midlands Airport.

Trains at East Midlands Airport

Close to East Midlands Airport is four train stations. Your destination and point of origin will determine which station you connect to. For connections to and from locations outside the East Midlands region, use the East Midlands Parkway train station, which is only 5 miles from the airport. Although no buses are available, you can take a taxi to the airport. More information about train services near East Midlands Airport.

Buses at East Midlands Airport

Public transportation makes it simple to get to East Midlands Airport. Every 20 minutes, throughout the day, every day of the week, various bus services make it quick and easy to travel to Nottingham, Leicester, Derby, Loughborough, Long Eaton, Ilkeston, Stapleford, Coalville, Shepshed, Ashby-de-la-Zouch, Swadlincote, and Burton-on-Trent. More information about buses to and from East Midlands Airport.

Hotel Shuttle Services at East Midlands Airport

Many hotels close to East Midlands Airport provide their guests shuttle services to and from the airport. If the service is provided, confirm with your lodging before you arrive and inform them of your arrival time.

To find out if this service is offered, visit the hotel's website.

Rideshares at East Midlands Airport

Use a nearby ridesharing service like Uber once you arrive at the airport's arrivals terminal.

One of the quickest ways to journey from East Midlands Airport to the city center is the short 20-minute drive.

Users in the airport can pre-book a ride with Uber using their official website or mobile app. Any time of day or year, you can schedule a ride up to days or weeks in advance.

Parking Services at East Midlands Airport

You can be confident that you'll receive the best care at the East Midlands Airport parking lot for the most affordable price. In front of the terminal, it offers short-, medium-, and long-term parking. The terminal is conveniently close to the parking lot and can be reached in two to five minutes.

The airport and its staff can assist you with your reservation Monday through Friday from 9 am to 5 pm, closed on holidays. Passengers should contact their original provider for bookings made through third parties.

See more information about short and long term parking at East Midlands Airport.

Other Services at East Midlands Airport

The East Midlands Airport is dedicated to providing services that meet all customer needs, whether simple or complicated. Everything you need is listed in this section, along with other essential details about the full range of services given by the airport, including the most recent 24-hour dining options, lounges, WiFi, the closest hotels, a currency exchange counter, and anything else needed. Self-service kiosks for check-in and baggage drop-off are also available at the airport.

Disabled Passengers at East Midlands Airport

It would help if you headed to the assistance desk at the airport. This could happen inside the terminal or outside.

Assistance points typically have a logo for disabilities and a buzzer or phone so you can call for help if they are not staffed.

Airports must set up assistance points at various locations inside the airport boundary, including parking lots, train stations, and bus terminals. If you park in a medium- or long-term parking lot, you will typically need to take the airport bus service to get to the terminal. These vehicles in the UK generally are accessible, meaning they have a ramp so people in wheelchairs can board.

Airport special assistance desks can give people with hidden disabilities identification such as lanyards, badges, or other forms of identification if they require additional assistance while in the airport, including during security searches. These are not necessary.

There should be signs directing travelers to the special assistance help desk in the airport.

WiFi at East Midlands Airport

In any 24 hours, EMA offers free WiFi access for up to 4 hours. Join the WiFi network named "_FreeWifi" to access the internet for free.

Now available at East Midlands Airport, the new WiFi offers 10 times faster speeds for just £1. The quick pay-as-you-go WiFi service is ideal for uninterrupted media streaming, gaming, and movie viewing.

Baggage Claim at East Midlands Airport

The first floor of the terminal houses the baggage claim area. Your bags will typically arrive because there are so many baggage claim belts. If your luggage doesn't show up on the luggage carousel or if you lose something while flying. If you've misplaced or found any property on the baggage carousel, in the cabin of an airplane, or in transit, including lost luggage. Please get in touch with the airline's handling agent directly.

Call Swissport at 01332 814203 for information about Aurigny, Ryanair, FlyBe, and TUI. It is open from 9:30 am to 12:00 pm, Monday through Friday, or from 01:30 pm to 12:00 pm, on Saturday and Sunday. Please call Jet2 at 01332 406984, which is available 24/7.

Information Desk at East Midlands Airport

You'll find the EMA Information Desk on the structure's first floor. This counter provides all the information you need about the airport, flights, top resorts on the island, hotels, and activities to participate in to help you plan your memorable trip.

You can use the online form or call 0808 169 7032, Option 3, to submit questions or complaints.

Smoking at East Midlands Airport

After checking in and going through security, you can use the outdoor airside smoking area close to Castle Rock. E-cigarette use is prohibited in the airport.

Lost and Found Section at East Midlands Airport

The feedback form is the quickest way to reach the lost property team if you've found or lost something at East Midlands Airport. In 10 working days, they will get in touch with you.

Please call its designated lost and found section at 0808 164 0792 if you need clarification on where your property was lost or found.

Additionally, ask the airlines. Suppose you have left something behind in the airport's terminal or on a flight. In that case, you can also contact the airlines flying into East Midlands Airport.

Restrooms at East Midlands Airport

There are restrooms on every floor of EMA, some of which are handicapped accessible.

Nursing Stations at East Midlands Airport

Before and after security, the women's restrooms at East Midlands Airport are next to designated baby changing rooms with seating for nursing. Please be aware that we encourage feeding on our website and don't place any restrictions on where it can happen.

ATMs at East Midlands Airport

The East Midlands Airport has ATMs on the first and ground floors if you need to withdraw money.

Currency Exchange at East Midlands Airport

East Midlands Airport has two Travelex bureau de change desks where you can order currency before and after security screening. You can choose between using cash or one of their Travel Money Cards. Both offer over 70 currencies at competitive exchange rates.

Food and Beverages at East Midlands Airport

Explore a variety of bars and eateries. Now that they are open again, some of our eateries offer takeout and eat-in service. Trading hours are shortened and subject to change. International and regional brands like Burger King, Castle Rock, Gregg, Pork & Pickle, and Proof are available.

Shopping at East Midlands Airport

You can fulfill all of your holiday shopping needs at East Midlands Airport. Every type of shopper will find something at East Midlands Airport. World Duty-Free carries top brands like MAC, Nars, and Clinique's fragrances, cosmetics, wines, and spirits that are tax and duty-free.

Additionally, there are Superdrug and WHSmiths for your last-minute travel requirements and Beautifly for those who want to unwind with a quick beauty or nail service before taking off.

Pet Relief at East Midlands Airport

At the airport, EMA has two relief areas for service dogs. The first is before security and is close to the Meet & Greet parking area; if you need assistance, ask a member of the Assisted Travel Team. The second area is after security; if you'd like to use it before your flight, ask a member of the Assisted Travel Team for assistance because you'll need an escort there.

Ticketing Services at East Midlands Airport

Many domestic and foreign airlines, including Aurigny, Jet2R, Ryanair, and TUI Airways, have ticket offices on the ground floor of the East Midlands Airport. These counters are close to the check-in desks. It facilitates the purchase of tickets for all flights to and from the East Midlands Airport.

It is open every day, though the hours of operation change depending on the airline. Consult the East Midlands Airport or online flight booking options for the most recent information.

History of East Midlands Airport

A collection of local government organizations purchased the former Royal Air Force station in 1964. The airfield was renamed East Midlands Airport to better reflect its region and opened to passengers in April 1965.

East Midlands became a hub for Go Fly, and the operation has grown since the airline was acquired by easyJet. In 2002, most of BMI's functions were transferred to a brand-new low-cost subsidiary.

The launch of First Choice Airways' holiday flights to the Dominican Republic, Orlando, and Cancun in 2005 marked a significant advancement for the long-haul program. Up until this point, airport facilities had been expanded and remodeled due to growing terminal building crowding.

About Derby, United Kingdom

On the River Derwent in south Derbyshire, England—a region that is a part of the East Midlands—is Derby, a city and unitary authority area. It is where East Midlands Airport is located. It served as Derbyshire's county seat historically.

Derby contains the southern portion of the Derwent Valley Mills World Heritage Site. Derby experienced rapid industrial growth and was home to Lombe's Mill, an early British factory. Derby developed into a hub of the British rail industry with the arrival of the railroads in the 19th century.

Rolls-Royce, a manufacturer of engines, is based in Derby, as is Bombardier Transportation, which has a production facility at the Derby Litchurch Lane Works. Toyota's UK headquarters are located in Burnaston, southwest of the city.

Weather in Derby, Greece

Derby experiences a range of typical temperatures. When humidity is considered, temperatures feel cold for about half the year, with a chance of rain or snow for most of the year. Compared to other tourist destinations worldwide, the region is less temperate than some, in the 20th percentile for pleasant weather. Regarding temperature, July, August, and June are the warmest months to visit Derby.

In Derby, England, May is the busiest month for tourists, followed by July and April. Although you can save if you book far in advance, these months will have the highest hotel and flight prices. Derby is not likely to draw many tourists in December.

Useful Contact Details

Derby is a place that is always desirable to visit when traveling through the United Kingdom because it provides excellent comfort and relaxation. There are numerous museums and attractions that you can see. Because of its extensive collection of spacious semi-detached homes and its rich historical structures, it is a beautiful place to explore. Imagine you have a trip to Derby planned. It will help if you gather essential information about the area to ensure their itinerary includes all the main attractions.

Here are some suggestions for those who have never been to Derby regarding its fascinating natural features and cultural events:

  • Before visiting, make sure you have researched the region to become familiar with the city's landmarks. Every place has distinct qualities and eye-catching features of its own. You can accomplish more there if you are more familiar with the city before your visit.
  • There are numerous ways to roam around the city. The Multi-Modal Transport System (MMTS), also known as the city's local train system, is a very well-liked mode of transportation. Train travel is not only the quickest way to get somewhere, but it is also the least expensive.

United Kingdom National Emergency Phone: 999 and 112

When visiting Derby City, it is best to be prepared for whatever might happen by knowing where the nearest emergency medical and law enforcement facilities are. Take the following steps to ensure your security and the security of those around you:

  • Find a safe place away from potential danger to start your search. Maintain your composure and practice your fear-management strategies as an alternative.
  • After that, dial a local or international emergency hotline (999 and 112).
  • Use caution while supplying as much information as possible about the problem and location.
  • Lastly, follow any instructions given by medical or law enforcement authorities.


Royal Derby Hospital

Telephone: +44 1332 340131

Address: Uttoxeter Rd, Derby DE22 3NE, United Kingdom

Florence Nightingale Community Hospital

Telephone: +44 1332 265500

Address: London Rd, Derby DE1 2QY, United Kingdom

Police Station

Derbyshire Police - St Mary's Wharf Enquiry Office

Address: Prime Pkwy, Derby DE1 3AB, United Kingdom

Phone: +44 345 123 3333

East Midlands Airport Contacts

Address: Castle Donington, Derby DE74 2SA, United Kingdom

General Phone: +44 808 169 7032

Email: community@eastmidlandsairport.com

Lost and Found Phone: 0808 164 0792

Information Desk Phone: 0808 169 7032, Option 3

Official website: https://www.eastmidlandsairport.com/

Local Information

Drive on: Left

Electricity: 230 V

Plug: G

Currency: Pound sterling, £, GBP

WiFi at the Airport: Free 4 hours of WIFI and pay-as-you-go WiFi service.

Services at East Midlands Airport

Useful Information about East Midlands Airport

East Midlands Airport Passenger Traffic Soars 22%Year on Year in Q3 2023

East Midlands Airport Passenger Traffic Surpasses Pandemic Levels by 22.25% in Q3 2023, but Yet to Reach Pre-Pandemic Heights

East Midlands Region Tourist Attractions

Things to see and do in and around East Midlands Region in England.

Lounges at East Midlands Airport

See all the airport lounges, locations and opening times available at East Midlands Airport

Eating and Drinking at East Midlands Airport

See all bars and restaurants at East Midlands Airport, including locations and if they are before or after check-in